Help and FAQ
Quick answers about playing, accounts, old dragons, devices and staying safe. Still stuck? Contact support.
Playing
What is Kingdom Island?
Kingdom Island is a free online virtual world where you play as a cartoon dragon. You explore an island of thirteen places, collect coins, dress up, play Fireball Frenzy and Blocks, chat with the island's characters and follow other players. It started in 2012 and was rebuilt in 2026 for the web and iPhone.
Is Kingdom Island free?
Yes. Kingdom Island is free to play, and nothing in the game costs real money today. Silver and gold are earned by playing.
How do I get silver and gold?
Walk over the silver coins that appear in rooms around the island. A new one turns up 40 to 75 seconds after each is picked up. Gold coins appear now and then and vanish after ten seconds. You also win silver in the Blocks arcade game.
How do I talk to the characters?
Say their name in the chat, like "Hi Greeny!", or tap them and then chat. Players 14 and up can type anything to them. Players 13 and under pick Safe Chat phrases, and the characters answer with lines written by our team. See Meet the characters.
Where do I play Fireball Frenzy?
On the Castle Terrace. Go to the castle courtyard and through the tower door on the far right, then stand on one of the four stone bases. How a round works.
How do I breathe fire?
Breathing fire is for KI+ members. Press and hold your own dragon, or open the emotes and press "Breathe fire".
Accounts and passwords
How do I make an account?
The web game opens soon at play.kingdomisland.com. Go there on a computer and click Register. Pick a dragon name and a password, then enter your birth month and year. If you're under 13, you'll also need a parent's email address so they can approve your account.
Can I have more than one dragon?
Yes. One login holds up to five dragons. Click your dragon on the title screen to switch between them or make a new one.
I forgot my password
Click Log in, then "Forgot password?". We email a link to pick a new password to your recovery email, or to your parent's email if you're under 13. The link works once and expires after an hour.
No email on your account? Contact support with your dragon name.
Can I log in with my email instead of my dragon name?
Yes, if your account has a recovery email or a parent's email. Type the email in the "Email or dragon name" box, enter your password, then pick which dragon to play. Brothers and sisters who share a parent's email see all of their dragons there.
How do I log out?
On the web, click your name at the top of the screen to open Settings, then log out. If you untick "Remember me" when you log in, you're logged out when you close the page.
Players from the original game
Is the original Kingdom Island back?
Kingdom Island has been rebuilt from scratch and is online again. The original accounts were saved, so players from the first game can log in and get their dragons back. Welcome back explains how.
Can I get my old account back?
Yes. Log in with your old dragon name and password. Your items and last outfit come with you. So do your follows: the players you followed, and the ones who followed you, show up in your Followers list as each of them comes back. If your old password was shorter than six characters, you'll choose a new one.
Where did the old forum and blog go?
They're saved, read-only, on original.kingdomisland.com, along with the original website. Old links to the forum and blog take you there automatically.
iPhone, web and devices
Where do I get the iPhone app?
It's out now. Get it on the App Store.
Does the app work on iPad?
Yes. The app runs on iPhone and iPad, and the island plays sideways on both.
Which browsers can I play in?
Any up-to-date desktop browser, such as Chrome, Edge, Safari or Firefox, on a Mac or a PC. There's nothing to download or install.
Can I play in my phone's browser?
The web version is made for computers, so on a phone or tablet please use the app instead.
Is there an Android app?
There's no Android app right now. Android players can play the web version on a computer.
Can I use the same account on the web and on iPhone?
Yes. The same login, dragons, items, coins and followers work in both. See iPhone and web.
Chat and safety
What is Safe Chat?
Safe Chat lets players chat by picking friendly preset phrases, like "Hi!" or "Want to be friends?". Players 13 and under always use Safe Chat, and they only ever see Safe Chat phrases from others. The parents' guide has the details.
Why can't I type in the chat?
Players 13 and under use Safe Chat, and so do returning players until they've entered their birthday. Players who are 14 or older when they sign up can type. An account on Safe Chat stays on it.
Why was my message not allowed?
Our chat filter blocks messages with bad words, numbers, links, symbols like @ and private details such as names, schools, places, other apps or plans to meet. Only you see that it was blocked. Try saying it a different way. The rules list everything.
How do I follow or block someone?
Click another dragon to open their player card and press Follow. Everyone you follow is under Following in your Followers list, with the room they're in. To block someone, press ··· on their card and pick Block. You stop following each other, and you won't see each other in rooms or in the chat. Nobody is told who blocked them.
Are the characters real people?
No. They're the island's characters, and an AI helps them reply to players who are 14 or older. If you ask them honestly, they'll tell you so.
Membership
Is there a membership?
Yes, it's called KI+. Members get 40 members-only outfits, 25 gold every month, 25% more XP, breathing fire, KI+ emotes and card backgrounds, twice the gifts and a gold + by their name. KI+ belongs to one dragon, and players under 13 need a grown-up to buy it. Kingdom Island stays free to play without it. KI+ goes on sale when the web game opens. About KI+
How do I cancel KI+?
Open KI+ in the game and use the link there to manage or cancel it. KI+ lasts until the end of the time you've paid for. The full rules are in the Terms.
Rules and reporting
What are the rules?
Be kind, keep chat clean, never share private information, no dating and no cheating. The full list is on the rules page.
Someone is being mean. What should I do?
Leave the room and tell a grown-up. Then email support@kingdomisland.com or use the contact form with their dragon name, the room and roughly when it happened.
What happens if I break the rules?
Chat that breaks the rules is blocked before anyone sees it. Accounts that keep breaking the rules on purpose can be suspended or closed.